Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Solara Gainetra collects and retains data necessary for your trading activities. How we collect and store this data is explained in the Privacy Policy below.

Our policy is anchored in the following principles:

• To ensure complete transparency about our processes for collecting and storing your personal data:

We want to ensure you understand how we collect and process your data, so you can make informed decisions at every step. We maintain clear guidelines and processes for managing data on this website. Our policy details the specific methods we use, so you have clear, concrete information about how your data is used. You are in the driver's seat.

We will provide timely updates whenever we determine you should be informed. Transparency is essential to us.

Our trained team is always ready to address any questions you may have about our processes, including our legal obligations under Singapore law. You can contact us at: info@solara-gainetra.com

• We do not permit any other use of personal data except as set out in our Privacy Policy.

We may process personal data for purposes such as ensuring the proper operation of Solara Gainetra services and connecting trader members with third-party trading platforms. We may also use it to maintain and improve website features and services; safeguard our rights; and comply with regulatory or other legal requirements. Lastly, where needed, we process data to deliver administrative and other business functions related to the Services we provide to you, the client.

To provide better services tailored to your preferences and needs, Solara Gainetra processes personal data.

• To make effective use of essential tools so that you can protect your personal data and safeguard your rights in this regard:

You may contact us at any time to access all of your personal data. We can update or delete this information upon request. In addition, we support requests to transfer your data to you or to a designated third party. These services are provided to help you exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems employ top-tier, bank‑grade measures. While no system can be guaranteed 100% secure, we are committed to continually raising our standards and reinforcing the safeguards we have in place.

We uphold a detailed and comprehensive privacy policy and the highest-level security systems.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing any and all data relating to natural persons.

The terms of this policy apply to all natural persons who are identifiable or already identified. This includes any individual who can be, or has been, identified using data entrusted to us, or data we can access and/or combine.

As defined in the Privacy Policy, the processing of data specifically refers to the storage, management, and organisation of personal data.

We do not collect, or seek to collect, any information about individuals under the age of 18. We also do not permit persons under the age of 18 to use our platform for any purpose. If we discover any user or information relating to a person under the age of 18, we will delete that information immediately.

2. What personal data do we retain?

When you register with us, we collect the personal data needed to enable your use of our services. Where required, we may also request additional personal data to verify account ownership. To maintain and improve service quality, we collect and analyse data on your use of our platform and our third-party partners' services.

3. You are under no obligation to provide the company with your personal data at any time.

While you are not required to share your personal data with us, choosing not to do so may limit the services we can provide. It may also result in restrictions on your access to, or use of, our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that can be used to personally identify you. We do record details such as your specific account activity, IP addresses, and the date and time of each access. For maintenance, security, and support, we retain system crash reports, browser information, and the type of device used to access your account. We also record the language preference configured for your account.

For personal data collection, we collect and retain only the information you consent to share with us when you connect, via our services, to a third-party trading platform.

Personal data you have provided to third-party platforms may include your full name, address, telephone number, and email address.

5. Why does the company need my personal data, and is it lawful for them to collect it?

The company collects, stores, and processes your personal data solely for the purposes set out in this Policy. All such activities comply with applicable laws in Singapore.

Our company will not handle, process, or transmit your data except in accordance with the applicable laws in Singapore. The legal grounds for doing so are:

• You have consented to the company storing and processing your personal data. By submitting your data to the company, you authorise us to transfer it to the relevant third-party trading platform. You have given your consent to the processing of your personal data for one or more specified purposes.
• To improve services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may need to store and process your personal data.
• To comply with legal requirements, data processing is necessary.

If you would like to learn more about the data processing the company is required to perform, please contact us via email.

Below is a list of the specific purposes and the legal bases under which we may process your personal data.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analysis, and deliver related services, the company may share anonymised personal data with third-party service providers.

At your request, we may share certain personal data you provide with third-party services. In such cases, your data will be governed by the privacy policies of those companies. This may include multiple digital trading platforms.

To better serve our clients and enhance overall service quality, the company may share personal information with its affiliates and partner companies.

Where required by law, or to protect our rights and assets and those of our third-party partners, we may disclose data to the relevant legal or regulatory authorities.

In the event of a significant business transaction, such as the sale of the company, securing investment, or obtaining a loan, we may share relevant data in a lawful and appropriate manner. This also applies to any merger, restructuring, consolidation, or bankruptcy, in accordance with the law.

7. Use of Cookies and Third-Party Services

Cookies and similar technologies may be used for site analytics and, in partnership with advertising partners, in compliance with applicable laws and industry standards.

Cookies—small pieces of data stored on your device when you visit a website—are used to collect information about browsing behaviour and preferences. Their purpose is to personalise and enhance your experience, enabling us to remember your settings and tailor our services accordingly. We also use these cookies for site analytics and to gather statistics for strategic planning.

Broadly speaking, this site uses two types of cookies. Session cookies are stored in your browser only for the duration of your visit and are deleted when you close the browser. Persistent cookies remain in your browser even after your session ends. These help the site recognise you as a returning visitor and facilitate your use of the site.

Types of cookies:

Cookies may be used where necessary, in line with their intended purpose:

Cookies have been disabled or cleared

If you wish to delete or block cookies, you will need to manage this through your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies may disable some processes and prevent site features from working as expected.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to carry out the operations outlined in this policy. It may be kept longer where required by local laws, regulations and company policies.

Your personal data will be shared—at your request and discretion—with third‑party trading platforms for 12 months. Upon the expiry of that 12‑month period, and with your consent, it will be shared for a further 12 months.

As part of our operations, we regularly review all personal data to determine whether it remains necessary.

9. Transfers of personal data to overseas jurisdictions or international organisations

Where necessary to deliver our services and/or for security purposes, personal data may be transferred to third countries (countries outside your own) and international organisations under robust security protocols. We apply industry-leading data protection measures to safeguard your information and ensure you have access to legal remedies and rights in all circumstances.

Residents across the EEA (European Economic Area) are protected by data protection laws and safeguards.

• All data transfers are carried out under the EU’s legal jurisdiction and competence, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public entities or authorities comply with Article 46(2). This agreement is legally binding and enforceable.
• The European Commission’s Standard Contractual Clauses, issued under Article 46(2)(c) of the GDPR, set the conditions for data transfers, and such transfers are carried out in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details about the specific security measures the company uses to safeguard your personal data during cross-border transfers, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded with industry-leading technical and organisational measures, supported by best-practice procedures. These controls are designed to prevent any data destruction arising from unlawful or accidental events, and to reduce the risk of loss or alteration.

While we apply the highest level of care and industry-leading practices for data protection, as required by law, it is not possible to guarantee in every circumstance that your personal data will remain completely free of errors. Accordingly, we cannot be held liable if personal data is disclosed, or suffers incidental, intangible, or consequential loss or damage. This includes situations beyond our control, such as disclosures arising from transmission errors, unauthorised third-party access, or any other similar cause.

In response to legally enforceable requests from regulators, law enforcement, or other competent authorities, we may be required to disclose your personal data to these entities. Once disclosed under a legal mandate, we cannot control how those authorities handle, store, or protect your data.

Any information sent over the internet, including personal data, carries a risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website, you may encounter links to third-party applications and websites. Please note that we are not affiliated with these parties, nor are they under our control, and our privacy policy does not apply to them. They maintain their own policies and practices for collecting and processing personal data, and we are not responsible for such activities. Use at your own discretion.

Always read the privacy policy on a company's or service's website before providing any personal data. Confirm that their collection, use, and processing practices align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or amend this policy at any time. We will notify you of changes via our website, other appropriate channels, and, where relevant, direct communications. The latest version of the Privacy Policy will be posted on our website and will take effect immediately upon publication, unless stated otherwise.

13. Your Personal Data Rights

You have complete control and the final say over how your personal data is used, including verifying its accuracy, correcting errors, and choosing to delete it or restrict the scope and nature of our processing.

On this page, residents of the EEA will find information relevant to them:

Your personal data is protected in accordance with the rights described herein. By sending an email to the address below, you may exercise those rights immediately.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data we process is accessible and therefore verifiable.

You may request access to your personal data for verification at any time, and we will provide it to you in electronic form. If you require additional copies of the data we process about you beyond the first copy, a reasonable fee may apply.

Rights granted by law and under this privacy policy must not infringe upon the rights of others. The company reserves the right to refuse access to personal data, or to restrict such access, where it would infringe upon the rights and freedoms of others.

Right to Rectify Errors

Any omissions or inaccuracies in your personal data may be corrected by you or by the Company as needed to ensure it can be processed properly.

Erasure Rights

You have the right to request deletion of your personal data under the following circumstances. 1) If your data has been processed without your consent or otherwise outside legal boundaries. 2) If you ask us to remove it and we have no legal obligation to retain it. 3) If you no longer accept any processing by us—even if lawful and within our legitimate interests or those of a third-party provider. 4) If we are required by law to delete your data.

The right to deletion is overridden and superseded by legal obligations under EU or any member state law. Likewise, it does not apply where data is required for the establishment, exercise, or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data if you believe it is inaccurate.

Upon request to restrict the use of your personal data, such data will be deleted except in the following circumstances: 1) where law within the European Union or any Member State requires its retention. 2) With your consent, when needed to establish, exercise, or defend legal claims. 3) To protect the rights of another natural person.

Data Portability Right

You have the right to access and review any personal data you have provided if you have consented in any form to its collection and its processing is carried out by automated systems.

You have the right to request that your personal data be transferred to another company or organisation, where this is technically feasible. Exercising this right does not affect your right to have your data deleted. It does not apply where doing so would infringe the rights or freedoms of another individual.

Right to object to data processing

Notwithstanding our legitimate interests, or those of our third-party service providers, you have the right to object to processing and request that it cease. This does not apply where there is a compelling legal basis to continue processing, including to establish, exercise or defend legal claims. In such cases, we may continue processing your personal data.

You may at any time request that your personal data not be processed for any direct marketing activities.

Right to Withdraw or Withhold Consent

You may withdraw your consent to our processing of your personal data at any time and, where feasible, with immediate effect. This does not apply retroactively to any processing carried out before you withdrew consent.

If you are dissatisfied for any reason, you may lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, European Union Member States have established regulatory and supervisory authorities to address such matters. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines the circumstances under which your personal data rights may be limited by European Union law or the laws of its Member States.

Upon receiving your request concerning your personal data and its processing, we will provide access to the information you requested, as set out in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is needed, we will notify you of the revised deadline within one month of receiving your request.

We will provide the requested information electronically at no charge, unless doing so would contravene applicable law or the provisions of Section 13. We reserve the right to impose a reasonable fee or decline a request if it is deemed frivolous, excessive, or repetitive.

We reserve the right to request additional proof of identity if there is any reasonable doubt about the individual making a personal data request, for data protection and security purposes.